WARRANTY INFORMATION

PRODUCTBRANDGENERAL WARRANTY*EXCEPTIONSSTARTING FROM
Front Load Washing Machine / Washer Dryer5 Years10 Years on the Inverter Motor10 years on motor, internal tub and external tubInstallation date
Top Load Washing Machine5 Years Installation date
Dryer5 Years10 Years on the Inverter Motor Installation date
Two-Door Refrigerator5 YearsNoPurchase date
One-Door Refrigerator5 Years1 Year on Electrical PartsNoInstallation date
Electric Water Heater5 Years5 years on heat exchanger and burnerInstallation date
Gas Water Heater5 Years on the Heat Exchanger & Burners2 Years on Electrical PartsNoInstallation date
Built-in Hob5 YearsNoInstallation date
Dishwasher3 YearsNoInstallation date
Air Conditioner5 YearsNoInstallation date
Built-in Surface Hob3 YearsNoInstallation date
Hood3 YearsNoInstallation date
Built-in Oven3 YearsNoPurchase date
Oil RadiatorsZanussi1 yearNoPurchase date

General Note:

  •  Warranty covers fees of inspection, examination, & service center representative transportation. Warranty also covers product shipment fees- for repair purpose- from consumer to the service center and back.

General Attentions:

This warranty is null and void if any of the following conditions occurred:

  • Repair and installation (products that the warranty starting from the installation date) out of Electrolux Egypt Authorizes canter.
  • Falling to fill, complete and stamp the warranty certificate by the retailer
  • Damage caused through negligence in handling or improper use of the appliance, such cases are identified by maintenance technician or quality department at the service center.
  • In case of warranty certificate is lost or fabricated by any means, or in case of discrepancy between the serial number on the appliance and the serial number registered on the warranty certificate.
  • Sudden increase or decrease of the electrical rated voltage.
  • Failure to follow the operating instruction in the user manual.
  • The company is not responsible for the parts that damage due to misuse.
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